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德勤:2021年互联网科技、媒体和通信_166

WE CAN’T TALK about 2021 without mentioning COVID-19. All nine of our TMT Predictions topics for this year

were shaped to some extent by the pandemic. We hope that during 2021, we will be closer to the end of the pandemic than to the beginning, focusing on thriving in the future rather than responding to the present.

Across multiple parts of the technology, media, and telecom (TMT) ecosystem, observers have been repeating some version of the comment, “There have been five years of change in five months due to the pandemic.” COVID-19 has been a catalyst— an unwelcome one, but still a catalyst—for needed changes across the TMT landscape.

A catalyst is a substance that causes a chemical reaction to occur more rapidly than it would have without. Sometimes, only a tiny amount of catalyst can trigger a significant change. In the same way, the SARS-CoV-2 virus, which is only 100 nanometers across and weighs one trillionth of a milligram, has catalyzed considerable changes in many facets of TMT.

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